At wen63, your personal data is handled with the same care we apply to your winnings — securely, transparently, and in full compliance with applicable Philippine data protection law. This Policy explains exactly what we collect, why we collect it, and how it is protected.
Last Updated: January 1, 2026These six principles guide every data-related decision at wen63. This summary is provided for convenience only — the full policy below governs all data processing activities.
All data transmitted between your device and wen63 is encrypted using industry-standard 256-bit SSL technology — the same level of security used by BPI and BDO online banking in the Philippines.
wen63 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the Platform.
wen63 processes personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations as administered by the National Privacy Commission.
As a data subject under Philippine law, you retain the right to access, correct, delete, and port your personal data held by wen63. Requests are handled within fifteen (15) business days of receipt.
In the unlikely event of a data breach affecting your personal information, wen63 will notify you and the National Privacy Commission within 72 hours of becoming aware, as required by law.
wen63 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. Data is securely deleted thereafter.
Important Notice: This Privacy Policy ("Policy") describes how wen63 ("the Platform," "we," "us," or "our") collects, uses, discloses, and safeguards the personal information of players and visitors ("you," "your," or "data subject") in connection with the use of the wen63 online gaming platform at wen63.vip. By accessing or using wen63, you consent to the data practices described in this Policy. Please read it carefully.
wen63 is an online gaming platform that values and respects the privacy of every player. This Policy applies to all personal information collected through the wen63 website, mobile browser platform, customer support channels, and any associated services operated under the wen63 brand.
This Policy should be read together with the wen63 Terms & Conditions, which govern your overall use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to personal data, this Privacy Policy shall prevail.
wen63 is committed to processing personal data in a manner that is lawful, fair, transparent, adequate, accurate, and proportionate to the purposes for which it is collected. These principles are consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
wen63 processes your personal data on the following legal bases as provided under the Philippine Data Privacy Act of 2012:
When you register, use, or interact with wen63, we collect the following categories of personal information:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID details | Account registration, age verification, KYC compliance |
| Contact Data | Philippine mobile number, email address | Account communications, OTP delivery, support |
| Financial Data | GCash number, bank account details, transaction history | Deposit and withdrawal processing, AML monitoring |
| KYC Documents | Philippine National ID, Passport, Driver's License, UMID, PhilSys ID | Identity verification, regulatory compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | Service provision, responsible gaming monitoring |
| Communications | Live chat transcripts, support emails, Messenger/Viber messages | Customer support, dispute resolution, quality assurance |
When you access wen63, our systems automatically collect certain technical information, including:
Note for Filipino Players: wen63 does not collect precise GPS location data. Geographic information is derived from your IP address and is used only for fraud prevention and regulatory compliance purposes — for instance, to detect account access from unusual locations outside the Philippines.
wen63 uses the personal data collected for the following specific purposes:
wen63 engages certain trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include:
All third-party processors are contractually obligated to process personal data only on wen63's documented instructions, to maintain appropriate security measures, and not to use your data for their own purposes.
wen63 may disclose personal data to government agencies, law enforcement bodies, or regulatory authorities when required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures to the Anti-Money Laundering Council (AMLC) and other competent authorities as mandated by the Anti-Money Laundering Act.
What We Will Never Do: wen63 will never sell, rent, or trade your personal information to any third-party marketing company or data broker. Your data is not a product. It is processed strictly to deliver gaming services and meet our legal obligations.
wen63 uses cookies and similar tracking technologies to provide, maintain, and improve the Platform. Cookies are small text files stored on your device when you visit wen63.vip. We use the following types of cookies:
You may manage cookie preferences through your browser settings. Disabling essential cookies will affect Platform functionality. Disabling analytics cookies will not impact your ability to access or use wen63.
wen63 implements a comprehensive set of technical and organizational security measures designed to protect your personal data from unauthorized access, accidental loss, destruction, or disclosure. These measures include:
Security Note: While wen63 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential and using unique, strong passwords. Enable 2FA on your wen63 account for an additional layer of protection.
wen63 retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Regulatory / AML compliance |
| Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (AMLA) |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Gaming History | Duration of account + 2 years after closure | Contractual / dispute resolution |
| Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing Data | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data lifecycle procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by wen63:
To exercise any of these rights, please submit a written request to the wen63 Data Privacy Officer at [email protected] with the subject line "Data Subject Rights Request." wen63 will acknowledge your request within three (3) business days and respond substantively within fifteen (15) business days. We may need to verify your identity before processing your request.
21+ Only: wen63 is strictly a platform for adults aged 21 years and above in accordance with applicable Philippine gaming regulations. wen63 does not knowingly collect, process, or store personal information from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately delete such data and close the associated account without notice.
If you are a parent or guardian and you believe your child has provided personal information to wen63 without your consent, please contact our Support team immediately at [email protected] so that we can take appropriate action promptly.
Some of the third-party service providers engaged by wen63 — particularly cloud infrastructure, analytics, and game software providers — may process personal data outside of the Philippines. Where such cross-border transfers occur, wen63 ensures that appropriate safeguards are in place to protect the transferred data, consistent with the requirements of the Philippine Data Privacy Act and the National Privacy Commission's guidelines on cross-border data transfers.
These safeguards may include contractual clauses requiring the overseas recipient to apply data protection standards equivalent to those required under Philippine law, or confirmation that the recipient country has been determined to provide an adequate level of data protection.
wen63 may send you promotional communications — including bonus offers, game announcements, and platform updates — through SMS, push notifications, email, or Messenger/Viber, where you have consented to receive such communications at registration or at a subsequent time.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of consent to marketing communications will not affect your ability to access your wen63 account or use the Platform. Transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — are not subject to marketing opt-out as they are necessary for account management.
The wen63 Platform may contain references to third-party payment services (such as GCash and PayMaya) that operate under their own privacy policies and terms of service. wen63 is not responsible for the privacy practices of these third-party platforms. When you interact with a third-party payment gateway during a deposit or withdrawal on wen63, you are also subject to that provider's own data practices.
wen63 recommends that you review the privacy policies of all third-party services you use in connection with your wen63 account — particularly GCash (G-Xchange, Inc.) and PayMaya (PayMaya Philippines, Inc.).
wen63 reserves the right to update, modify, or replace this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via in-account notification or email.
We encourage you to review this Policy periodically. Your continued use of wen63 following the publication of any revised Privacy Policy constitutes your acknowledgment and acceptance of the changes. If you do not agree with a revised Policy, you must cease using wen63 and contact Support to request account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or wen63's data processing practices, please contact the wen63 Data Privacy Officer:
Data Privacy Officer: wen63 DPO
Email: [email protected]
Live Chat: Available 24/7 on the wen63 Platform
If you are not satisfied with wen63's response to a privacy complaint, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC can be found on the NPC's official website.
Your personal data is protected under Philippine law and handled with the highest security standards. Join over 500,000 Filipino players who trust wen63 with their gaming and their information.